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Terms and Conditions

The domain name  (and any sub-domains) links to this website ("the website"), a web portal offering journey-planning and transport information in South West England and beyond on behalf of SOUTH WEST PUBLIC TRANSPORT INFORMATION LIMITED, or SWPTI ("traveline south west").

This website is owned and maintained by traveline south west and operated by Mentz.

Use of this website is subject to the following Terms and Conditions.

Use of the website implies acceptance of these Terms and Conditions. If you do not accept these Terms and Conditions, please exit the website immediately.

1. Use of the traveline south west Website

The traveline south west website is for the use of private individuals only for personal journey-planning and travel information. Use of the website for business purposes or for non-private use is not permitted: in such circumstances a commercial licence is required - please contact traveline south west for further information.

2. Accuracy of Information and Content

traveline south west makes every effort to ensure the accuracy of the content or information from within South West England, but traveline south west cannot be held liable for the use made of the content or information.  In particular, while traveline south west closely examines the accuracy of the data it produces for its own region, it cannot be held responsible for any inaccuracies in data provided by other traveline regions, either direct or via the Traveline National Dataset.

Public transport information can change at short notice so it is advisable to check the details of any journey within a few days of the planned travel.  Under no circumstances will Mentz be liable for the accuracy of the content or the information provided by the traveline south west website.

3. Availability of the Website

traveline south west and Mentz cannot guarantee that the site will always be available and will not accept any liability for lack of availability of the traveline south west website.

4. Exclusion of Liability

This website is provided to encourage the use of public transport and is free-to-use for private individuals. In the use of the traveline south west website, neither traveline south west nor Mentz are responsible for any loss suffered, other than for death or personal injury caused by the negligence of traveline south west or Mentz. If relying on the information provided or the content of the traveline south west website may have financial or other consequences, you should protect yourself against any damage that may be caused by checking the accuracy and sufficiency of the information or content; for example, by checking timetable information with the transport provider.

5. Privacy Statement

When you use any "Contact Us" forms that may appear from time to time within the traveline south west website you will be asked to provide your e-mail address and other personal details. traveline south west will only use this information to deal directly with your registration, comment or query and will only use personal information supplied in accordance with UK data protection legislation. Personal information will not be passed to third parties.

Any e-mails or other communication sent to you will be clearly marked as coming from traveline south west and SWPTI.

The traveline south west website contains details of our Cookies Policy and Advertising Policy.

6. External Links

The site contains links and references to other web sites operated by third parties. traveline south west and Mentz cannot be held responsible for the availability, content, products or services or any other material provided on or available through these web sites.

Any site that links to the traveline south west website must comply with the following conditions.

Other websites:

May link to, but not replicate or encapsulate, the traveline south west website.

Should not misrepresent its relationship with traveline south west or Mentz or imply that traveline south west or Mentz are endorsing its products.

Should not present false information about traveline south west or any public transport service.

Should not use the traveline south west or Mentz logos without permission.

Should not contain content that could be construed as distasteful, offensive or controversial and should contain only content that is appropriate to all age groups.

7. Disputes

Use of the traveline south west website, and any disputes about its use, will be subject to the laws of United Kingdom and the courts will have the right to hear any disputes.